At V.K.S Institute of Internship, we are committed to providing quality internship training, certification, and educational services. This Refund Policy outlines the terms under which refunds may be requested and processed.
By registering for any internship, training program, certification service, or making a payment through our platform, you agree to the terms of this Refund Policy.
1. General Policy
Payments made towards internship registration, training programs, certification services, administrative processing, or related educational services are generally non-refundable, except in circumstances specifically mentioned in this policy.
2. Eligibility for Refund
A refund request may be considered under the following situations:
a) Duplicate Payment
If a user accidentally makes multiple payments for the same service or program, the excess amount may be refunded after verification.
b) Incorrect Transaction
If a payment is deducted from the user's account but the registration is not successfully processed due to a technical issue, the matter will be reviewed and an appropriate resolution provided.
c) Service Unavailability
If a registered program is canceled by V.K.S Institute of Internship and no suitable alternative is provided, eligible participants may request a refund.
3. Non-Refundable Situations
Refunds will generally not be provided in the following cases:
- Change of mind after registration.
- Failure to attend live sessions.
- Failure to complete assignments or assessments.
- Lack of internet connectivity or device issues at the user's end.
- Suspension or termination due to violation of platform policies.
- Partial participation in a training program.
- Incorrect information submitted by the applicant.
- Dissatisfaction based solely on personal expectations after accessing program materials or services.
4. Certification & Document Processing Fees
Fees paid for:
- Internship Certificates
- Marksheets
- Attendance Records
- Internship Reports
- Administrative Processing
- Verification Services
are generally non-refundable once processing has begun.
5. Refund Request Procedure
To request a refund, users must submit:
- Full Name
- Registered Email Address
- Mobile Number
- Transaction ID / Payment Reference Number
- Reason for Refund Request
Requests should be submitted through the official contact details provided on our website.
6. Review Process
All refund requests are reviewed individually.
V.K.S Institute of Internship reserves the right to:
- Request additional documentation.
- Verify payment records.
- Approve or reject refund requests based on the circumstances.
The decision of the institute regarding refund eligibility shall be final.
7. Refund Processing Timeline
If a refund is approved:
- Processing may take 7–15 business days.
- The amount will generally be credited through the original payment method used for the transaction.
- Processing times may vary depending on banks, payment gateways, and financial institutions.
8. Payment Gateway Charges
Any non-refundable payment gateway charges, bank charges, taxes, or transaction processing fees may be deducted from the refundable amount where applicable.
9. Program Modifications
V.K.S Institute of Internship reserves the right to modify:
- Training schedules
- Faculty assignments
- Learning resources
- Session timings
- Program structures
Such modifications shall not constitute grounds for a refund.
10. Force Majeure
Refunds may not be applicable for delays, interruptions, or changes caused by circumstances beyond reasonable control, including but not limited to:
- Natural disasters
- Government restrictions
- Internet outages
- Technical infrastructure failures
- Public emergencies